1 reviews | Active since Jul 2011
Waiting to have line reactivated for two weeks now!
<p>Before going overseas for a month I requested Vodacom to activate roaming for me and they said everything would be fine. When I arrived overseas I found my line was not activated so as a result I was unable to pay the invoice. Vodacom promptly disconnected me when I came back, I paid the outstanding amount but was told my account was in arrears but that the line could be reactivated if complete the forms and go into a Vodacom shop or email them through. I emailed all the required forms and was informed it should take a maximum of 7 days to reativate the line. It's now the 21st October and the line still hasn't been reactiavted now as anyone been in touch with me. As a result I am now unableto pay any of my invoices or business suppliers either without a cell phone number!</p> <p> </p> <p>I have been a Vodaco customer for over 6 years now but am considering moving to another service provider after this experience.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please note that no one has got in touch with me yet and my line is still deactivated.
Thanks
Regards
Damon
Please note that no one has got in touch with me yet and my line is still deactivated.
Thanks
Regards
Damon
