waiting since the 13th of August for Transmission

Good Day<br> <br> Despite logging a complaint on the 9th of November regarding my initial request sent through on the 13th of August, the network issue has STILL not been resolved nor has there been any urgency placed on the request. I am also not receiving promised feedback and constantly have to follow up Thabiso Makhetha and Themba from East London Transmission. <br> <br> Please can a senior official give me call with a CONFIRMED date of installation. It's troubling that customers have to wait for 3 months for a date. <br> <br> Reference:<br> A1-x8lq-ANEX8.