kV
khalid V

1 reviews | Active since May 2012

24 Aug 2018, 11:55

Waiting since may for refund of incorrect amount debited from my account.

I have been waiting since May for a refund for an amount debited from my account. I have called on many occasions and each time I am assured that the Credit has been passed,and within 5 to 7 working days I will receive my mony in my bank account. I have been waiting and till now I have not received anything. Please assist Thank you

0
Replies (2)
Vodacom
Vodacom's reply24 Aug 2018, 12:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Aug 2018, 10:54
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic