CS
Conrad S
1 reviews | Active since Aug 2016
20 Jun 2025, 08:40
Waiting over 2 months for an existing Fibre connection, what a joke.
My business app**** for a Fibre Internet connection over 2 months ago. We were told (after signing the contract) that it would take 30 days to install the fibre which is already at our building since 2024. Reluctantly, we agreed to wait the 30 days. Its now been over 60 days, and still no fibre. The person assisting us at Vodacom is disinterested and useless. We are getting no where. What a disgusting organisation.
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Replies (1)Vodacom's replyOfficial
20 Jun 2025, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jun 2025, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
