wS
wj S

1 reviews | Active since Sept 2015

29 Sept 2015, 11:30

waiting one month

After sending my Cell phone away for repair via a Vodacom shop in Tygervalley to a repair shop in Jhb.they informed me that the phone came back bent and must be sended back.<br> <br> After sending the phone in the third time under job number ***9 ,the phone is going in for a different problem and in the beginnig the microphone was not working.<br> <br> If thus is the service that Vodacom gives repairing a microphone then a don't whant to see how long it Will take to repair a screen or sim connector problems.<br> <br> The main reason for me doing thus complaint is that the Vodacom shop Tygervalley is about 189km away from me and in the last 6 weeks the phone keeps on going between a jhb repair shop and Tygervalley and the phone not ending up with me

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2015, 12:47
Official
Hello WJ Swart,

As discussed, please note that feedback has been provided and the required assistance has now been completed.

Kind regards

Vodacom Consumer Website Team