Waiting on my cost
<p>I could upgrade 3 months ago i went to vodashop in rustenburg mall and wanted a laptop for upgrade. I am still waiting just to hear everytime i get there that its on backorder. My work payed me late last month and i payed my account late so vodacom added an extra R150 fine for me being late and thats for a contract thats no more than R300 a month. I had this contract for 4 years now and thats the service i get. I pay for waiting and for a added bonus a fine as well. I layed a complaint here 2 weeks back and still nothing happend so if i dont get an reaction now i am done with vodacom for good!!! </p> <p>Winny</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Winny
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Dear Winny
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
