JS
Julian S
1 reviews | Active since Sept 2019
03 Sept 2019, 09:02
Waiting on confirmations department...
Hi vodacom, I have done an online application for a Samsung galaxy s10 plus and was approved, my ID number is *** on the 30/8/19... I was told to wait for the confirmations department to call me... And I'm still waiting... I got the SMS, the reference number and so on...
Can someone please call me or reply to let me know what's happening???
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Vodacom's replyOfficial
03 Sept 2019, 10:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2019, 10:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Julian S's updateReviewer Update
04 Sept 2019, 22:25Thanks for the call but still no help and no solution, my contract and deal is approved and all I want is the confirmations team to phone... Is that too hard to ask..... But here's the thing... Vodacom can only Pick up my deal using my reference number ***8
JS
Julian S's update04 Sept 2019, 22:25
Reviewer Update
Thanks for the call but still no help and no solution, my contract and deal is approved and all I want is the confirmations team to phone... Is that too hard to ask..... But here's the thing... Vodacom can only Pick up my deal using my reference number ***8