1 reviews | Active since Apr 2014
WAITING ON A REFUND SINCE 1ST JUNE 2015
I have cancelled my contract with Vodacom in April. They however still debited my account for the month of May. When I contacted the call centre they advised that they would pass a credit. I never received it and when I contacted them again they told me they credited my Vodacom account. <br> <br> WHY CREDIT A CLOSED ACCOUNT????<br> <br> On the 4th of June I received an email telling me it will take 7 working days. I to date have still not been refunded and today a consultant told me that my refund if pending!!!!!<br> <br> Reference numbers listed below:<br> <br> S3-85C3J-JUP6F<br> A6-WWJU-M61YT<br> S3-881A5-5W6O<br> 001B3aAS294CH0S6<br> <br> Can someone please just credit my account with the money that is due to me?
Thank you for your Hellopeter posting.
As per our records, this query has been resolved. We apologise for any inconvenience caused.
Kind regards,
Consumer Website Team
Thank you for your Hellopeter posting.
As per our records, this query has been resolved. We apologise for any inconvenience caused.
Kind regards,
Consumer Website Team
