Waiting for Vodacom is like waiting for Godot...hint he never shows up

Item: Vodacom
Rating: 2
Author: Estelle van der Merwe

After my review about Vodacom's facilitation of theft (allowing blocked services to run up huge bills on my account) and poor communication, I received a response from vodacom stating someone will be in touch with me...yeah it's been a week and I'm still waiting.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Nov 2022, 10:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Nov 2022, 10:18

Official