gH
gary H

1 reviews | Active since Oct 2013

13 Feb 2021, 14:44

Waiting for vadacom ......

So I called in to Vodacom fibre support and asked them to assign someone to my fibre line SR*** so I can get my 100up 100 down fibre line installed through vumatel still waiting ...

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2021, 16:42
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Feb 2021, 15:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were in contact with our Fibre Support Team today and requested for the order to be cancelled. 

Apologies for any delays and inconvenience this may have caused.  Regards Consumer Website Team

Best regards,