Waiting for upgrade delivery for 3 weeks now.

<p>I upgraded 2 of my 3 vodacom contracts via the call centre 3 weeks ago. The one upgrade was for the Iphone 7. I have not received my phone even after being called by the confirmation department the very next day I placed my order. I have followed up on two separate occasions. The first time I was told that the warehouse was out of stock for the colour I chose and today I called again and was informed that the system didn't load my delivery address. This is such terrible service as I have had not correspondence from Vodacom except for the times that I call. No updates or follow ups to manage my expectations whatsoever.</p> <p>On top of that, I have been trying to cancel my monthly recurring data bundle for the last 3 months (it may even be longer). Every month when I check my invoice it's still there. On the last cancellation request, one of the agents admitted that the previous agent didn't load the cancellation hence why it was not processed.</p> <p>I don't know what else to do in order to get service from Vodaom. I am very disappointed at this point. I have been receiving calls for Funeral Insurance, but I'm even weary of taking it out with you if this is the type of service I will be getting during a difficult time of need.</p>