1 reviews | Active since Dec 2016

12 Feb 2018, 22:42

Waiting for stock without and feedback

I updated my contract end of January 2018 to the Huawei P 10 lite with a Huawei tablet. It has been 3 weeks almost and I haven't received the tablet yet. I paid for it, but no stock. I think it is highly unprofessional to be paying for something but without receiving anything.

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2018, 09:23
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Feb 2018, 11:44
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS