1 reviews | Active since Jul 2019
Waiting for phone over 2 months now!!!
I took out a new contract with vodacom online 29 June 2021 - I am still waiting for my phone!!
I have called customer care, I have emailed them, I have called online sales, I have leave messages, I contacted them on facebook and on mobi - and got a different answer from each person.
I have been told in July that my phone has arrived and will delivered, then nothing.
When I phone they said the person has misinformed me.
I was told that the color is out of stock and if I change the color I will get the phone - one consultant change it to grafite color, week later 1 changed it to gold.
2 weeks later I was informed there have never been any changes to color made.
One consultant told me I will never wait longer than 4 weeks for a phone, one told me never longer than 6 week - lol and here we are at 8 weeks???
And this week I am told to wait till September - because maybe there is a phone than for me??
Customer care/complaints has given 0 help!!!
