NN
Neo N
1 reviews | Active since Dec 2019
22 Dec 2019, 19:43
Waiting for phone
Placed an order for an upgrade on the 8th of December and got an sms to confirm the order which I did then on the 19th I called the call centre and I was told my order was open but there’s no tracking number. I was told to send an email to *** and I haven’t gotten a response since, I don’t even know if I’ll ever get the phone.
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Vodacom's replyOfficial
23 Dec 2019, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team