1 reviews | Active since Aug 2016
Waiting for over a year for a copy of my contract and failure to provide itemized billing
<p>I have requested Vodacom to provide me with a copy of my contract for nr ********** over a year ago. I have not received it to date hereof. I dispute the correctness of the end date that Vodacom have on their system, yet they refuse or are unable to provide me with a copy of my contract to proof the correct end date.</p> <p> </p> <p>Re nr ********** - I have requested itemized billing over a year ago on this business contract. Vodacom has not provided this to me to date hereof. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
