Waiting for over a month for proof of purchase

<p>Reference no.: 1- ********** ********** . </p> <p> </p> <p>I have been the most patient I think I have ever been in my life with Vodacom through this experience of simply requesting a proof of contract commencement/proof of purchase.</p> <p> </p> <p>After being passed on from one person to the next, the matter getting "escalated" and dealing with people who have no power to assist with anything, I am far past the boiling point now.</p> <p> </p> <p>It's a ****ing joke that you guys are capable of automatically sending through messages stating that it's time to upgrade and so on, however you're unable to send me a proof of purchase/proof of contract commencement.</p> <p> </p> <p>The service that I have received from your teams has been absolutely pathetic and I am sick of following up with you about this and I am sick of being **** to! </p> <p> </p> <p>2 people have now stated that the information has been sent through to me. It's awesome that I am honestly receiving emails from EVERYONE else, excluding vodacom. People have stated that they will request for it to be sent to them so that they can addiitonally try to send it to me through their personal address, however no surprise in the fact that NOTHING HAS BEEN SENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>