NZ
Nondumiso Z

1 reviews | Active since May 2015

22 May 2017, 21:50

waiting for my phone at vodacom repairs Alberton

<p>I am still waiting for feedback on my phone, i took it to vodacom alberton repairs on the 11th and they wanted me to pay R2485 whereby that phone i bought it jad a promotion of a free screen insurance that was the catalogue of last year the special was from july until 7 august but it now it seems like they are ****ing people with their marketing because they are busy running circles now they said they wil get back to me and i am still waiting and i won't pay anything because i still even have the catalogue and what was offered it was the reason i took that phone i thought it was a good package but now i regret even having a contract with them</p>

0
Replies (2)
Vodacom
Vodacom's reply23 May 2017, 06:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 May 2017, 07:36
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team