NM
Natalie M
1 reviews | Active since Apr 2014
20 Jan 2020, 07:27
WAITING FOR MY MONEY TO BE REFUNDED!!!
I am still waiting for my refund! A request was logged on the 10th Jan 2020. Today is the 20th and I was told it will take 3-7 days to get my money.I called in today 20th Jan and was told the request has not been attended to yet. This is pathetic.Reference number : ***. My cell number : ***.
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Vodacom's replyOfficial
20 Jan 2020, 08:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2020, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team