TS
Tholoana S
1 reviews | Active since Jan 2018
14 Dec 2018, 11:21
Waiting for answers
Vodacom im still waiting for yo call, u responded to my complaint nd advised il b called .
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Dec 2018, 14:25 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2018, 14:25
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Dec 2018, 13:22 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Vodacom's reply18 Dec 2018, 13:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
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Tholoana S's updateReviewer Update
18 Dec 2018, 14:01please be advised that I work in the customer service industry so sometimes I will not b able to take that call , only one attempt then you telling me you made contact I must call that number .I said im not going to call that number, so I must repeat what I wrote here , no I wont .If you don't want to call your clients then leave it ,your service is poor hence most customers moved to Telkom
TS
Tholoana S's update18 Dec 2018, 14:01
Reviewer Update
please be advised that I work in the customer service industry so sometimes I will not b able to take that call , only one attempt then you telling me you made contact I must call that number .I said im not going to call that number, so I must repeat what I wrote here , no I wont .If you don't want to call your clients then leave it ,your service is poor hence most customers moved to Telkom