MM
Mpho M
1 reviews | Active since Mar 2009
12 Apr 2020, 23:28
Waiting for a router delivery
I received a sales call on 26March 2020 and I signed up for an LTE +sim deal of 50gb/day and 50gb/night for R349 per month. I was promised that the router would be delivered within 5 - 7 working days. I still haven't received anything. I didn't take the name of the person I was talking to as I was driving then. The call was from a Durban number: ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Apr 2020, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2020, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team