MP
Michelle P
1 reviews | Active since Sept 2017
20 Jan 2022, 10:15
WAITING FOR A MONTH TO GET LINE ACTIVATED
Absolutely disgusting service. My phone line was supposed to be reactivated on the 17 Dec 2021, its now over a month and still nothing. And trying to get hold of them to sort the issue out - that is a joke
The staff trying to help have been amazing, but once they have logged something to be done - well apparently nothing happens
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Vodacom's replyOfficial
20 Jan 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team