TM
Thabile M

1 reviews | Active since Mar 2015

27 Mar 2015, 11:23

Waiting for a MONTH!

I have been waiting for a MONTH now, for someone to actually take the time to sort out my account. I have had TWO people call me, which fizzled out into nothing as they have not bothered to call me back. Is this how Vodacom treats their customers? Are we not your priority. i have been without a phone for a month now, but Vodacom has not cared to call me. Im sure its much nicer taking money from my account and yet not solving my queries.<br> <br> I urge everyone not to choose vodacom as a network provider. They dont care about their customers, and are not interested at all.

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 16:17
Official
Hello thabile123,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,