PB
Petro B

1 reviews | Active since Mar 2015

30 Mar 2015, 15:19

Waiting for 3 weeks for a phone to be replaced

Purchased new iPhone on 2 February 2015.<br> Went to Vodacom Brooklyn where phone was bought, was told to go to iStore<br> Went to iPhone, got report from iPhone that it is hardware problem, they cannot replace because it was bought from Vodacom<br> Went to Vodacom, booked in on 6 March 2015.<br> Still waiting for feedback.<br>

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:35
Official
Hello UnhCustomer,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team