mD
mario D

1 reviews | Active since Jul 2013

07 Sept 2015, 14:56

waiting and waiting

Good day i purchased an samsung galaxy note 3 charger from [URL Removed] online store on the 2 of september 2015. I just recieved an order number AND NO TRACKING NUMBER AT ALL. i phoned vodacom customer this morning early and they told me they would get yo me and untill now NOTHING AT ALL!!!! . GEEZ i just need an tracking number so that i can see where are my charger i orderd. Hell vodacom for an customer that has 3 chellphone contracts and who pay thousands each month this is bad service just to get hold of an ordenary tracking number flip!!!!!please get your act together!! The order number you gave me for the online purchase is #*** You can contact me via email to send the tracking number. Email adress is [Email Removed]

0
Replies (1)
Vodacom
Vodacom's reply07 Sept 2015, 15:21
Official
Hello mario222,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM