Waiting almost a year for contract switch

Last year June i took out a contract with Vodacom - i was still told i can take out the contract and when my other contract is finished (Which was 2 months later) they will transfer all the data and minutes to the old number and make the contract number obsolete.<br> <br> My brother was in the exact same position and this was done for him in the following 3 months from taking out his contract.<br> <br> I, a year later am still waiting for my contract to be pulled through. My old number is very important for business purposes and i cant just change it , hence the reason i need to get it all swapped over to my old number.<br> <br> I was promised that this CAN be done and it WILL be done. I have been to the Vodacom store countless times with promises it will happen in the next week, and a year later i am in the same boat, spending almost R1000 a month in airtime and date, AND paying R500 for my phone.<br> <br> I will be taking this matter to the ombud as well. I have been a loyal Vodacom customer for about 10 years and this is how you treat your customers. <br>