MB
Michael B

1 reviews | Active since May 2018

17 May 2018, 09:54

Waiting a month for Gear S3

Ordered my Gear S3 on the 24th of April and was told I would receive it within a week. Its now been 3 weeks going on 4 everytime I phone my upgrade shop they just say they will notify me when it's here they are waiting on stock with no timw frame in mind. My next statement is coming up soon and I'm willing to bet they would've added it to my bill already.

I'm getting fed up with waiting for my upgrade as my Polar watch is way outdated.

0
Replies (2)
Vodacom
Vodacom's reply17 May 2018, 11:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MB
Michael B's update21 May 2018, 09:31
Reviewer Update
Still waiting on a response from a Vodacom representative. Still the same replies from consultants 'no idea how long it will take, we'll call you as soon as it gets here'