MT
Meloney T
1 reviews | Active since Aug 2012
15 Apr 2021, 08:24
WAITING 5 DAYS FOR ORDER CONFIRMATION
Not even worth 1 star. Totally pathetic. I ordered a new device online on Saturday 9/04/21 and today is Thursday 15/04/2021. And im still waiting for order confirmation. When i phone vodacom to confirm their response is unfortunately vodacom will phone me back to confirm my order. Really????? This is frustrating. Really thinking about canceling my other 3 contracts with you and going to MTN.
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Replies (2)
Vodacom's replyOfficial
15 Apr 2021, 08:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 08:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MT
Meloney T's updateReviewer Update
15 Apr 2021, 12:15Its after 12:00 and im still waiting. Like really how freaking long should i still wait. I think i waited long enough! Vodacom customer service is up to ****
MT
Meloney T's update15 Apr 2021, 12:15
Reviewer Update
Its after 12:00 and im still waiting. Like really how freaking long should i still wait. I think i waited long enough! Vodacom customer service is up to ****