Waiting 4 months to pay back R571...worse SP in South Africa

<p>Contract expired march 2017, Phoned in Jan to cancel, was told phone back Feb which i did. Contract was confirmed to be cancelled end of march , april debit order went off again, phoned back to ask whats the story- was told contract was never cancelled but they will cancel and schedule for money to be paid back into my account, phoned back 2 weeks +/- later to find out when the money would be deposited back, operator to find out my contract was still not cancelled (i wont call them consultants because of the 9 i spoke to no one knows how to do their job or what customer service means or how its spelled). It is now mid- June, money still not paid to my account, phoned this morning - the wrong (in actual fact half) amount is still being scheduled for payment to my bank account, all 9 times i spoke to someone (of the R380 prepaid airtime i spent and 27 Times i found) i specifically asked that the funds not be paid to my contract but to my bank account, in some way that I am unable to explain, they ( the consultants) are in that same way confused as to what the difference is between "bank account" and vodacom contract as this morning's phonecall once again confirmed that my money will be credited to my vodacom account so clearly this is higher grade or foreighn language for them.</p> <p>I did advise the last operator Trevino that if my money is not paid to my account by end of business on friday, LEGAL Action will be taken. I do not take this matter lightly and will go as far as possibly required.</p> <p>Here are my reference numbers if someone from vodacom is reading this:</p> <p>1- ********** ********** : Cancellations Department:</p> <p>1- ********** ********** : Palesa</p> <p> ********** 11412: Litha<br /> ********** 81254:Nthombi</p> <p>1- ********** ********** : Cancellations Department</p> <p>1- ********** ********** : Cancellations Department</p> <p>The last guy told me to use his name as a reference: Trevino</p>