Waiting 3 months for something that should have taken days.

Vodacom fibre actually gets no stars at all. I have been waiting since April for the technicians to come and move my Fibre line. We have built on and where it was on the outside of the building, is now on the inside and is completely in the way. I gave them ample notice and they clearly don't care. They have 24 hours to send a technician otherwise I change service providers and will not pay them for this month because they have seriously messed me around. In the 20 years I have been with Vodacom, I have never had a problem.. what the hell happened to service delivery. Quick to takey money and installed the Fibre, but now that there is a problem nothing happens. I'm absolutely disgusted!!