VN
Vimal N

1 reviews | Active since Jul 2011

27 Feb 2017, 11:51

Waiting 2Months for Vodacom to resolve my Query!

<p>Logged a call in the begining of Jan. I have had to follow up several times with still no feedback. At NO point does Vodacom make the effort to let me know what is going on. </p> <p>Your 16days turnaround time is long overdue. I want my issue resolved!</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2017, 14:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Mar 2017, 09:07
Official

As per telephonic discussion,feedback provided.

Regards

FM