Waiting 2 weeks for my phone to be delivered

<p>I have app**** for a 2nd line with Vodacom online on the 4th of July 2016 i was advised by a consultant i spoke to(Lindokuhle) that my phone will be delivered the following day but i have not recieved my phone, i have called into Vodacom over 12 times in the past 2 weeks and nobody wants to assist me as everyone is passing the buck as to when my phone will be delivered.. i was then informed that ishould reapply as the initial deal was messed up by the consultant, i app**** again on the 13th of July it is now the 15th of July and still no phone... what is more frustrating is that nobody from Vodacom seems to care that i have been waiting for over 2 weeks for a simple phone delivery. i have never received suching appalling service from a service provider, Vodacom has absolutley no disregard for their customers whatsoever.</p>