Waiting 2 month for a refund

<p>I updated my contract end of April (R499 a month) - i was given a 10 gig promotional data. At the end of May i received an account for R1098.00 - i was charged for the promotional data. When i phoned on the the 2 of june i was told the money will be refunded 7-14 days. Again i phoned vodacom on the 14 of June to do a follow up. THis case didnt even appear on the data case. - NOTHING - so again i had to explain my case and a lady by the name of Masia (Solutions department) promised the query was logged in and i will receive my money 7-14 days. Again i phoned this morning to be told the called was not logged in. nothing about a refund - NO ANSWERS</p>