MM
Megan M

1 reviews | Active since Jan 2017

31 Jan 2017, 10:32

Waiting.........

<p>I ordered a Samsung S7 edge from vodacom for my upgrade. I waited 2 weeks after they said it would only take 5 working days. After I phoned them multiple times, they said they only have bundles to give me. When I said I spisifically asked for the phone alone, they got angry and said its not there problem.. </p> <p> </p> <p>It's been 3 weeks and I still haven't received my phone or any feedback on how long it will take. </p>

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,