NC
Nomthandazo C
1 reviews | Active since May 2021
02 May 2021, 19:43
Waited for more then 1hour on the phone after being told to hold.
I was told by Vodacom consultant to wait while she's sorting my problem and that she'll be back. You wont believe It's been an hours I'm waiting n listening to tha awful misic n her to come back to me. I waited for more then one hour!
My day data bundles are not working which means they deplete at the end of the day without me using them.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 May 2021, 07:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 07:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
