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Oscar R

1 reviews | Active since Jan 2013

10 Feb 2015, 15:06

WAITED FOR IPHONE FOR OVER MONTH NOW MY QUOTE EXP

I HAVE BEEN ON A WAITING LIST AT VODASHOP FROM THE 5TH OF JANUARY 2015, I WROTE A REPORT TO HELLO PETER 2 WEEKS AGO AND I GOT A RESPONCE SAYING THAT I AM SECOND ON THE LIST. TWO WEEKS LATER I PHONED VODASHOP AND THEY TOLD ME THAT MY QUOTE NOW EXPIRED AND I MUST GO BACK ONTO THE WAITING LIST I CAN PERHAPS GET MY PHONE IN MARCH. I WOULD BE WAITING ANOTHER MONTH FOR A MAYBE. THIS IS THE WORST SERVICE EVER. I WONDER IF IT IS NOT WORTH MOVING MY BUSINESS CONTRACTS TO ANOTHER PROVIDER

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2015, 06:50
Official
Hello oscarvr,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team