MD
Mariska D
1 reviews | Active since Jun 2012
01 Apr 2019, 18:31
Wait for 17 months
I still waiting for my contract date to be change since June 2017. I communicated with Vodacom for so many months and even got feedback that my contract date will be change back in 24 - 48 hours. I still wait for 17 months for this to happen. Any suggestion what must I do to get my contract date back to the correct date.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Apr 2019, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Apr 2019, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Apr 2019, 13:25 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know if you need further assistance alternatively contact our call centre on *** or email *** .
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know if you need further assistance alternatively contact our call centre on *** or email *** .
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply02 Apr 2019, 13:25
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know if you need further assistance alternatively contact our call centre on *** or email *** .
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know if you need further assistance alternatively contact our call centre on *** or email *** .
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
MD
Mariska D's updateReviewer Update
10 Apr 2019, 15:55I emailed customer care also long time ago. I received no feedback from them as well. Please call me after 16:00 due that I'm in meetings and I can't take calls. I really sick of explaining every time this problem. Please give a person that will sort out my problem.
MD
Mariska D's update10 Apr 2019, 15:55
Reviewer Update
I emailed customer care also long time ago. I received no feedback from them as well. Please call me after 16:00 due that I'm in meetings and I can't take calls. I really sick of explaining every time this problem. Please give a person that will sort out my problem.