NM
Nyiko M
1 reviews | Active since Apr 2019
13 Apr 2019, 13:36
Wack service
It was simple to do an upgrade online but unfortunately they don’t hv stock... now I can’t cancel it I’m debt from pillar to post cos I wanted to go to Vodacom stores n do my upgrade there since online doesn’t even know when I’ll receive the device... the simplicity in ordering should also apply in cancelling the order it’s an inconvenience
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Replies (2)
Vodacom's replyOfficial
13 Apr 2019, 20:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Apr 2019, 20:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NM
Nyiko M's updateReviewer Update
15 Apr 2019, 21:25So I received a call from Vodacom and that they will cancel the upgrade.... but It’s still not cancelled this is an inconvenience as i needed to make anothet order..,.. not sure if I should take my business elsewhere......
NM
Nyiko M's update15 Apr 2019, 21:25
Reviewer Update
So I received a call from Vodacom and that they will cancel the upgrade.... but It’s still not cancelled this is an inconvenience as i needed to make anothet order..,.. not sure if I should take my business elsewhere......