OO
Octavia O

1 reviews | Active since Oct 2019

26 Mar 2024, 09:59

VVM debt collectors

I got a call from VVM collectors regarding the Vodacom contract , in my surprise I don't even have an account with Vodacom they said I owe money on the account I don't know when I asked them to send me a signed contract and all the documents cause in my experience you won't open an account without signing the contact.

I was told to write an affidavit send my ID copy and sign it 6 times on my ID copy so that they can check if it's not my signature on the contract. I got furious cause I don't even have a contract with you.

I got an SMS from them that stated: "Please call VVM on *** to discuss your Vodacom account, ref I*** Alternatively send us a WhatsApp https://wa.me/*** or email ***"

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2024, 12:15
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
OO
Octavia O's update26 Mar 2024, 12:30
Reviewer Update
I will wait to be contacted cause this is *****