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Octavia O
1 reviews | Active since Oct 2019
26 Mar 2024, 09:59
VVM debt collectors
I got a call from VVM collectors regarding the Vodacom contract , in my surprise I don't even have an account with Vodacom they said I owe money on the account I don't know when I asked them to send me a signed contract and all the documents cause in my experience you won't open an account without signing the contact.
I was told to write an affidavit send my ID copy and sign it 6 times on my ID copy so that they can check if it's not my signature on the contract. I got furious cause I don't even have a contract with you.
I got an SMS from them that stated: "Please call VVM on *** to discuss your Vodacom account, ref I*** Alternatively send us a WhatsApp https://wa.me/*** or email ***"
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
26 Mar 2024, 12:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2024, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Octavia O's updateReviewer Update
26 Mar 2024, 12:30I will wait to be contacted cause this is *****
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Octavia O's update26 Mar 2024, 12:30
Reviewer Update
I will wait to be contacted cause this is *****
