SP
Sarah-lee Pillay
1 reviews | Active since Aug 2023
01 Sept 2023, 13:20
Vvm calls despite ***** investigation finalized
Despite 3 complaints on hello Peter I am still getting calls from vvm for collecting on outstanding debt. Despite ***** investigation outcome and being advised that vodacom was finalizing the update with collections team. Still waiting on letter from ***** as requested another week as gone by. Only department constantly bugging me is vvm for collecting on a debt that is not mine. Can the vvm calls just stop!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Sept 2023, 14:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2023, 14:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
