EH
Eben H
1 reviews | Active since Jul 2021
12 Feb 2026, 20:47
VVM and Vodacom.... oh ****
I had a contract with Vodacom, I did fall behind on payment and they handed over the account... all good I understand I was in the wrong. I've settled the account and I gave it more than the required 21days to get the paid-up letter from them to get it removed from my records. I get absolutely no response from them, the company handeling their clients VVM only response we have requested to vodacom and haven't heard back from them.... I made an agreement with them when payment was made in full and this time they are the one not keeping to the agreement. Vodacom and VVM get your act together
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Replies (3)
Vodacom's replyOfficial
13 Feb 2026, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2026, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EH
Eben H's updateReviewer Update
13 Feb 2026, 07:30I did give the reference number, they can send the paid-up letter via email. Easy as that
EH
Eben H's update13 Feb 2026, 07:30
Reviewer Update
I did give the reference number, they can send the paid-up letter via email. Easy as that
EH
Eben H's updateReviewer Update
16 Feb 2026, 16:08Still nothing
EH
Eben H's update16 Feb 2026, 16:08
Reviewer Update
Still nothing