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xoliswa N

1 reviews | Active since Sept 2009

07 Apr 2021, 15:30

Vvm and vodacom

Vodacom and Vvm

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Replies (3)
Vodacom
Vodacom's reply08 Apr 2021, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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xoliswa N's update08 Apr 2021, 08:12
Reviewer Update
Morning

I just received a call from Vvm consultant to pay R7000.... My account balance with vodacom its R3721.67. I need to pay and get back my number actively. I tried many times to communicate with vodacom but whn I di they cant trace my account. Today they say I owe 7000 that is really unacceptable. Fix my account or I will just buy a new sim card and move on



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xoliswa N's update30 Apr 2021, 09:08
Reviewer Update
My query not resolved yet. I need sim swop, continue with my contract or give me a another one