VVM

Following a dispute with Vodacom from 2016, a settlement amount was agreed with Vodacom's representative, Rudi-Jo in November 2017. Full payment of the settlement amount was made in November 2017 . Vodacom's appointed debt collector, VVM continues to harass me about an outstanding amount. This dispute was resolved and this incident shows the lack of communication between the various Vodacom departments. During the period of my dispute, Vodacom continued to call me to purchase other products. Considering the lack of communication on Vodacom's accounts and billing department, their inability to resolve matters and to hold you at ransom while a dispute is pending, I would urge other customers to get a lawyer before purchasing any Vodacom product. I am currently considering using a lawyer to get this matter resolved with Vodacom and their debt collector VVM.