1 reviews | Active since Feb 2014
Vumile Nobaza is the best
I cannot keep my mouth shut about an excellent Customer Care service a guy called Vumile Nobaza who is a technician at Vodacom in Cape Town. He is the only person who was able to solve the network issue with my 3 g modem. <br> <br> I have been sent from pillar to post by other Vodacom employees for about a month now. They could not figure out what the problem was. Others even suspected that the modem or my laptop may be faulty. It was really frustrating.<br> <br> Vumile knows his work, unlike others he does not fumble, he knows which buttons to press in trouble shooting. I was beginning to lose my confidence in Vodacom BUT Vumile gave me a reason to hang on.<br> <br> Give Vumile a round of applause for his excellent customer care and his good attitude.
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
