KJ
Karen J
1 reviews | Active since Jul 2018
09 Jun 2023, 07:58
Vumatel vodacom
Been waiting for internet for 5 days my service provider is vodacom not vumatel. I can't be expected to call vumatel to no success hours on end. Susman Ave blairgowrie has had no fibre connection for 5 days. Will vodacom refund me working hours lost due to no internet?
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Vodacom's replyOfficial
09 Jun 2023, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2023, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team