Vumatel and Vodacom fibre ****

I app**** for fibre with Vodacom and paid R399 only to find out that they can’t install fibre in my area. Since august 2023 I’ve been calling about my refund where I am sent from pillar to post with no one knowing who should assist me… this is basically a **** that vumatel and Vodacom are doing collecting R399 from people knowing they don’t install in their area and after not refunding them their money. I want my refund ASAP no stories imagine waiting for 399 for more than 60 days