Vumatel and Vodacom

First request logged 08/03/2021 to have my fibre relocated. Many phone calls and requests to relocate later

I'm once again still frustrated and getting no where. On Friday 09/04/2021 I had the guys installing the Fibre unit, I then phoned Vodacom and they logged another ticket: SR*** I was informed that it will take another 24 hours for the activation. The Activations team configured my Vodacom Router this morning at 09:00 but the light on the fibre device is still flashing. The Activations guy told me that he contacted Vumatel to have this activated and should be activated by 12:00.

It is now almost 16:00 12/04/2021, I'm so tired of phoning *** and getting absolutely nowhere because NOBODY phones me back with any update in resolving this issue. My monthly bill to Vodacom is R2000 a month, maybe it is not a lot in the bigger scheme of things I really don't know, but adding another R1000 on Data on my wifi router is really not fair because of delays between yourself and Vumatel, and what is more infuriating is the fact that I cannot contact Vumatel at all