Vulgar Client Liaison

I don't even want to give a star. The most awful client liaison service in South Africa. Phoned over a dispute over arrears, the lady didn't give me a chance to explain; she had the worst way of communication, from answering my phone call until I ended the call. She treated me like a child who didn't know anything. Glad the call was recorded, because at least I have the evidence of her vulgar attitude towards customers. Vodacom really needs to get its HR department in order for their staff.