KB
Kirsty B
1 reviews | Active since Dec 2024
01 Jun 2023, 09:21
VROTTTTTTT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
I don't know how many times must I tell Vodacom staff that I am being debited incorrectly for an account that I closed in December. I have asked multiple times for my refund. COME ON VODACOM SERIOUSLY HOW RIDICULOUS CAN YOU BE? THIS IS SERIOUSLY THE WORSE EVER YOUR SERVICE IS SICKENING. PLEASE DO NOT CALL IF YOU CANNOT ASSIST WITH THE QUERY FULLY!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Jun 2023, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,