Vrot vodacom services like usuall the worst network

We having the worsted experience from vodacom fibre.. We have fibre that is never working and no one from vodacom is able to help us.. Weve had a technician out to our house.. We've emailed spoken to supervisors spoken to managers.. Heard it's been escalated and sent to back office.. Requested cancelation 3 times but the cancelation team can't even contact us with a cancelation... We've spoken to numerous people all saying the same thing but nothing gets fix... From 02 February we've had this problem and we still do and today is the 23 February.. Now vodacom is threatening us with bridging of contract and we will be held accountable for paying 12 months of the contract... Now I want to ask vodacom where do you train your staff?? Your call center sounds like a shibean where you must ask the consultant to ask her colleagues to talk softer!! Endless buying of airtime to phone vodacom fibre.. Not having internet at home and buying endless data... We using fibre for the first time and we having the worst experience... I want this contract canceled vodacom must come get their ******* router and I want to see who is going to pay a 12month bridge of contract... I must pay for a service that vodacom is not keeping to... I'm sorry but you must actually pay me for bridge of contract cause your not keeping to your side..