MS
Mxolisi S

1 reviews | Active since Mar 2019

29 Jun 2021, 13:23

Voyu superb service

After a long struggle with two vodacom employees who does not deserve to be mentioned, I finally got superb help from a guy called Vuyo sorry I didn't ask for his surname. Vodacom needs employees like Vuyo, as I said I'm not going to mention the others who totally failed at doing what they are employed for. Vuyo is passionate about what he's employed for at vodacom and I hope this will also reach the vodacom top bosses. We sometimes migrate to other networks because of some rude employees but I now believe when your call is answered by Vuyo, I guarantee you will stay with the network. Vuyo I couldn't stay on the line to rate your service as the line got cut off as soon as you hang up, I just want to say keep it up, you are doing a good job and again explaining all the benefits as to get your clients to stay with the network. Keep up the good work, all the best to you.

Mxolisi

0
Replies (1)
Vodacom
Vodacom's reply29 Jun 2021, 13:59
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team